At NextRide, accessible from https://nextride.luxury, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
We collect different types of information to provide a smooth and personalized experience when you use our services.
a. Personal Information
When you book a ride or register an account with us, we may collect the following personal information:
- Name
- Contact Details: Email address, phone number, and address
- Payment Information: Credit/debit card details or other payment methods
- Identification: Information necessary for identity verification as required by local regulations
b. Usage Data
We collect data on how you interact with our website and services, such as:
- IP address
- Browser type and version
- Device information
- Pages visited, time spent on pages, and other usage statistics
c. Location Information
To enhance our services, we may collect real-time location data of users and drivers, particularly for tracking pickups, drop-offs, and route optimization.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Service Delivery: To confirm bookings, process payments, and provide ride services
- Customer Support: To address inquiries, manage complaints, and enhance customer service
- Personalization: To personalize user experience and deliver customized content
- Marketing: To send promotional materials, newsletters, and updates with your consent
- Improvement: To improve our website, mobile application, and service offerings based on your feedback and usage patterns
3. Information Sharing and Disclosure
NextRide does not sell, rent, or trade your personal information with third parties. We may share information in the following cases:
a. With Service Providers
We may share information with trusted third-party vendors who assist us with:
- Payment processing
- Data analysis and storage
- Customer support services
- Marketing and advertising efforts
b. For Legal Purposes
We may disclose your information if required to do so by law, or in response to valid requests by public authorities, such as to:
- Comply with legal obligations
- Protect and defend the rights of NextRide
- Prevent potential legal liability
c. With Your Consent
We may share your information with third parties when we have your explicit consent.
4. Data Security
NextRide takes data security seriously. We use industry-standard security measures to protect your information, including encryption and secure servers. However, no transmission over the Internet is 100% secure, and we cannot guarantee absolute data security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience. Cookies are small files stored on your device that help us understand your preferences. You can control cookie settings through your browser, but please note that disabling cookies may affect certain functionalities of our website.
6. Third-Party Links
Our website may contain links to third-party sites or services. This Privacy Policy does not apply to these external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete that information promptly.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.
9. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:
- Access: Request access to your personal information
- Correction: Request corrections to inaccurate data
- Deletion: Request deletion of personal information
- Objection: Object to processing based on legitimate interests
To exercise any of these rights, please contact us through the information provided below.
10. Changes to This Privacy Policy
NextRide reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on our website. Please review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: nextrideluxury@gmail.com
- Phone: 055 967 5566
- Address: Jeddah, Saudi Arabia
